FAQs

Most of our clothing is true to size but we do recommend sizing up for a more comfortable fit.

We are confident you will be so excited to receive your item(s) you won’t want to cancel but we also understand life and as long as we receive your request to cancel or change your order before it is shipped and within 24 hours of placing your order we are happy to help.

NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.

We process orders as quickly as possible. High demand can sometimes cause certain items to sell out. If that happens to one of your ordered items, we'll email you immediately. If the item won't be back in stock, the item will be cancelled. You won't be charged for the item or related taxes or shipping. You may see a temporary authorization on your credit card.

We know how important it is to hear a voice on the other end of the line so our customer service department is available between 9a-7p PST daily.

Shipping is added to your purchase total in the end at check out.

Fed-Ex/UPS/USPS

If your package was lost, stolen or damaged because of our own error we will be happy to replace. 

As long as an item is still in its original packaging and unworn, we accept returns within 30 days of the date of purchase.

We feel strongly you will love each and every item you purchase, however in the rare times you don’t you can expect your refund to be within 7 days of receiving the item.

Our sizes range from XS-2XL and also accept requests for larger sizes. 

Yes, you can purchase a gift card here.

Yes, our VIP members receive exclusive discounts right to their inbox. Sign up here.

We pride ourselves on quality and attention to detail but we are human so should there be a mistake with your order we will be happy to correct it and as long as a description and pictures are shown we will gladly replace an item that has been damaged from shipping.

We always recommend to wash in cold/warm water and to hang dry to keep the integrity of the item

Click here to sign up to become an Umlaut VIP and receive updates and discounts on our products.

We accept all major credit cards as well as Apple Pay, Venmo and GooglePay.

Please feel free to contact us at lifestyle@umlautluxurywithin.com with any additional questions and we will respond in a timely manner. Our normal business hours are (9a-7p PST).

We are adamant that comfortable, soft, and luxurious materials are used to make sure you feel your luxury within.

We do our best to source products made in the USA and only seek products of the highest quality even if sourced outside of the USA.